Carrot & Daikon Banh Mi

Compensation

Full Description

Company: Carrot & Daikon Banh Mi Job Title: QSR Cashier Lead Location: Garden Grove, CA Job Type: Full-time Job Summary The QSR Cashier Lead is responsible for leading the front counter team to deliver fast, accurate, and friendly service while following all cash-handling and company policies. This role supports daily operations by supervising cashiers, resolving guest issues, and helping ensure a clean, organized, and efficient service area.​ Responsibilities • Lead and support cashiers during shifts to maintain smooth front-end operations and excellent guest service.​ • Greet guests, take orders, process payments, and ensure orders are accurate and timely.​ • Train and coach new and existing cashiers on POS use, cash handling, upselling, and service standards.​ • Monitor cash drawers, perform cash drops, and assist with end-of-shift cash reconciliation according to company procedures.​ • Help manage the line and guest flow to meet speed-of-service goals, including coordinating with kitchen and front of the house teams.​ • Respond to and resolve guest concerns or complaints, escalating to a manager when needed.​ • Keep the front counter, beverage, and POS areas clean, stocked, and organized throughout the shift.​ • Assist with opening and closing duties as assigned, including basic paperwork and shift checklists.​ Qualifications • 1–2 years of QSR, restaurant, or retail cashier experience required.​ • Previous lead, trainer, or key-holder experience preferred.​ • Strong customer service, communication, and multitasking skills in a fast-paced environment.​ • Comfortable using POS systems and following strict cash-handling and accuracy standards.​ • Ability to work flexible hours, including evenings, weekends, and holidays as needed.​ Physical Requirements • Ability to stand and walk for extended periods during the shift.​ • Ability to lift up to 25 lbs occasionally (boxes, product, supplies).​ • Ability to bend, reach, and move quickly in a busy restaurant environment.​ Benefits • Competitive hourly pay • Employee meal or discount program.​ • Opportunities for growth into shift lead or management roles.​ Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Benefits: • Employee discount • Flexible schedule Work Location: In person