Brainy n Bright Inc.

Compensation

Full Description

Job Overview We are seeking a dedicated and professional Front Desk Agent to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent interpersonal skills, a strong ability to multitask, and a commitment to providing exceptional customer service. This role is crucial in ensuring that our front desk operations run smoothly and efficiently, contributing to a positive experience for all guests. Duties • Greet and welcome guests warmly as they arrive, creating a friendly atmosphere. • Handle check-in and check-out processes accurately, ensuring reservations and billing details are correct. • Manage front desk operations, including answering phone calls, responding to inquiries, and directing visitors appropriately. • Address guest complaints or concerns promptly and professionally, escalating issues when necessary. • Welcome and assist guests with exceptional customer service. This order ensures a smooth workflow, enhancing both guest and operational management and facilitating efficient, organized office operations. • Maintain a tidy, well-arranged, and presentable office environment. • Keep the reception area organized by managing appointment calendars and scheduling meetings. • Organize and maintain educational kits and materials in an accessible and orderly manner. • Perform additional clerical duties to support office management functions, such as data entry, filing, and organizing office supplies. • Assist with managing inventory, including meticulous record-keeping of inventory in and out. • Handle office inventory, maintain precise records, and oversee the ordering of supplies as needed. • Manage incoming and outgoing packages and deliveries. • Maintain petty cash, oversee budget expenditures, and monitor office spending to stay within budget limits. • Collaborate with other departments to ensure smooth communication and effective service delivery. • Monitor employee attendance records and ensure timely communication with staff. • Manage student interactions, ensuring safety and appropriate behavior during sessions. • Communicate effectively with parents regarding student progress and address any related concerns. • Coordinate and maintain accurate class schedules and records, supporting a well-structured learning environment. Join our team as a Front Desk & Admin where you can showcase your skills in a dynamic environment while contributing to the overall success of our organization! Pay: $15.00 - $22.00 per hour Work Location: In person