Bosky Furniture & Interior

Compensation

Full Description

Job Summary We are seeking a dynamic and results-driven Customer Relationship Manager to join our team. This role is essential in fostering strong client relationships, expanding business opportunities, and ensuring customer satisfaction. The ideal candidate will possess excellent communication and negotiation skills, with a proven track record in business development, B2B sales, and account management. This position offers an exciting opportunity to lead strategic initiatives, develop innovative solutions, and contribute to the growth of our organization through effective relationship management and sales expertise. Duties • Build and maintain long-term relationships with existing clients while identifying new business opportunities through warm calling and outreach. • Lead negotiations to secure contracts and renewals, ensuring mutually beneficial agreements. • Develop and implement strategic account plans to maximize customer retention and revenue growth. • Collaborate with marketing and sales teams to create targeted campaigns that enhance customer engagement and brand loyalty. • Manage the full sales cycle from prospecting to closing, including technical sales discussions and presentations. • Utilize CRM tools such as Salesforce to track customer interactions, sales activities, and pipeline progress. • Provide insights through analysis of customer data to inform business development strategies. • Serve as the primary point of contact for key accounts, addressing inquiries promptly and professionally. • Lead cross-functional teams to deliver tailored solutions that meet client needs, demonstrating leadership skills throughout the process. Skills • Strong negotiation abilities with a focus on building lasting client relationships. • Proven experience in business development, B2B sales, and account management. • Expertise in marketing strategies related to customer engagement and retention. • Knowledge of technology sales, including technical sales processes and solutions. • Proficiency in CRM platforms such as Salesforce for managing customer data and sales pipelines. • Excellent communication skills—both verbal and written—to effectively convey value propositions. • Analytical skills to interpret data for strategic decision-making. • Experience in warm calling techniques to generate new leads and nurture existing accounts. • Demonstrated leadership capabilities with the ability to influence cross-functional teams. This role is ideal for motivated professionals eager to drive growth through exceptional relationship management combined with strategic sales expertise. Job Type: Full-time Pay: $4,462.22 - $5,577.78 per year Benefits: • Employee discount • Flexible schedule • Health insurance • Health savings account • Life insurance • Professional development assistance Education: • Bachelor's (Required) Experience: • Business development: 3 years (Required) Language: • Fluent English (Required) Location: • Remote (Required) Work Location: Remote