Bmt Aerospace Usa, Inc.

Compensation

Full Description

Company Overview BMT Aerospace USA, Inc. is a leader in the aerospace industry, providing high-quality gears, gearboxes, transmissions, and actuators that set new standards worldwide. We collaborate closely with partners who aim high and think beyond the horizon, turning innovative ideas into reality. Summary We are seeking a dedicated Key Account Manager to join our team in the United States. In this role, you will be instrumental in managing key client relationships and driving business growth within the aerospace sector. Your efforts will support our mission to deliver excellence and innovation to our partners. The Key Account Manager is responsible for driving profitable and sustainable growth within strategic aerospace accounts by ensuring full customer satisfaction, demand alignment, and long-term business development. The KAM acts as the main commercial interface between the customer and BMT, managing contract execution, pricing, and delivery performance. This role requires the ability to lead and collaborate effectively within a matrix organization, working closely with Operations, Engineering, Quality, Finance, and BMT management, while maintaining high-level engagement with the customer’s leadership teams. Supervisory Responsibilities: · None Duties/Responsibilities: 1. Strategic Account Management & Customer Satisfaction - Serve as the primary interface for all commercial and operational matters with key aerospace customers (OEMs, Tier 1, MROs). - Build and maintain strong relationships at multiple levels within the customer organization, from operational buyers to senior executives. - Drive customer satisfaction (NPS, performance ratings, audit outcomes) through proactive communication, problem-solving, and continuous improvement. - Anticipate customer needs and align internal stakeholders to ensure delivery performance, responsiveness, and value creation. - Coordinate quarterly and annual business reviews, focusing on relationship health, performance metrics, and growth plans. 2. Profitability & Topline Growth - Own the P&L contribution of assigned accounts, ensuring revenue and margin targets are met or exceeded. - Identify and execute growth opportunities, including contract renewals, price adjustments, long-term agreements, and participation in new development programs. - Partner with internal stakeholders to evaluate and improve cost competitiveness, production efficiency, and price positioning. - Monitor contribution margin, commercial risks, and payment terms; take corrective actions when profitability is at risk. - Support annual business planning and forecasting cycles, ensuring alignment with site and group financial objectives. 3. Demand Management & Forecast Alignment - Consolidate and validate customer demand, coordinating closely with Supply Chain, Planning, and Production to ensure on-time, on-spec delivery. - Translate customer forecasts into internal capacity and production plans, ensuring BMT’s demand visibility and operational readiness. - Challenge inconsistencies in customer demand and negotiate feasible delivery solutions balancing customer urgency and factory constraints. - Track monthly order intake, backlog, and delivery performance metrics, ensuring alignment with topline objectives. 4. Cross-Functional & Matrix Leadership - Demonstrate the ability to lead cross-functional account teams (Sales, Engineering, Operations, Quality, Finance) in a matrix structure to deliver commercial, technical, and delivery objectives. - Influence without formal authority, ensuring alignment between customer expectations and internal capabilities. - Escalate and coordinate issue resolution with site leadership and the Head of KAM when required. - Facilitate strong communication channels between the customer, BMT site management, and corporate leadership. 5. Reporting, Governance & Strategic Insight. - Maintain accurate account plans, revenue forecasts, and project documentation. - Provide regular reporting to the Head of KAM and senior management on account performance, risks, and opportunities. - Monitor market developments, competitor activity, and new aerospace technologies to inform long-term strategic positioning. - Ensure compliance with contractual, ethical, and regulatory standards (AS9100, ISO9001, ITAR, etc.). Performance Indicators: - Customer satisfaction and performance ratings (e.g., NPS, scorecards, audits) - Topline growth and revenue realization vs. forecast - Gross margin and profitability per account - On-time, on-quality delivery performance - Forecast accuracy and demand adherence - Renewal rate and success in securing new business Required Skills/Abilities: - Demonstrated experience in managing OEM or Tier 1 accounts with full P&L accountability. - Strong negotiation, financial acumen, and analytical skills. - Proven ability to lead effectively within a matrix organization. - Excellent communication, stakeholder management, and problem-solving capabilities. - Knowledge of aerospace quality standards (AS9100, ISO9001) and regulatory frameworks. - Proficiency in ERP systems and data-driven reporting tools (e.g., Excel, Power BI). Education and Experience: - Bachelor’s or Master’s degree in Mechanical or Aerospace Engineering, or related field (MBA preferred). - Minimum 2–3 years of experience in key account management, sales, or business development within aerospace or precision manufacturing. Physical Requirements: · Prolonged periods sitting at a desk and working on a computer · Must be able to lift up to 25 pounds at times BMT Aerospace is an equal employment employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, disability, sexual orientation, gender identity and/or expression, marital status or any other status protected by the laws or regulations in the locations where we operate. Pay: From $92,500.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Referral program • Tuition reimbursement • Vision insurance Work Location: In person