via Workday
$24 - 27 hour
The Educational Support Associate will assist in the academic functioning of Berklee NYC by collaborating with faculty, staff, and students. Responsibilities include classroom setup, technical support, and maintaining educational facilities.
Candidates should have a degree in media, recording, or related fields, or equivalent experience. Strong communication skills and a willingness to work flexible hours are essential.
Job Description: Berklee’s NYC campus is a hybrid facility consisting of graduate degree programs, summer programs, and the operation of Power Station, the largest professional recording studio in NYC servicing clients in the music, film, theater, and television industries. Berklee NYC’s Master of Arts in creative media and technology is designed to teach the tools and strategies needed to thrive in artistic fields that continually evolve and change at a rapid pace. The core curriculum of the graduate program provides foundational knowledge that addresses both the business and creative sides of the performing arts. The three specializations are for the graduate program include: Live Music Production and Design, Songwriting and Production, and Writing and Production for Musical Theater. Power Station at Berklee NYC houses facilities for both the commercial studios and academic programs. Containing 5 recording studios as well as a black box theater and spaces such as a video control room, classrooms, and labs, Berklee NYC offers services for recording, education, events, and performances. The facility offers round-the-clock service to both professional clients as well as full-time students operating as a truly hybrid commercial and educational facility. Job Description Reporting to the Academic Technology Manager, Educational Support Associates are responsible for a variety of tasks related to the academic functioning of Berklee NYC. Collaborating with faculty, staff, and students at BNYC, you will assist in tasks ranging from classroom setup and breakdown to helping facilitate daily classroom functions, and educational activities and events, as well as providing logistical support to academic staff and faculty. You are a team player with strong communication skills, who thrives in dynamic environments and excels at collaborating with colleagues to achieve common goals. You will find success in this role if you possess an acute attention to detail, demonstrate an advanced understanding of audio, video, and lighting equipment, and have a basic understanding of educational and pedagogical practices. In this role, your tasks will include inventorying and distributing equipment for classrooms and ensuring that academic facilities are stocked with supplies and are in a clean and presentable state at all times. You are willing to work flexible hours to adapt and accommodate a dynamic schedule of classes and academic activities throughout the year. You can anticipate on average 28 - 35 hours a week during the academic calendar (September through mid-December; Mid-January through End of June). Essential Duties and Responsibilities: Opening and closing of academic facilities Setup and breakdown of classrooms and educational activities and events Setting up instruments, backline, microphones, and other audio equipment Setting up lighting fixtures and operating lighting consoles Moving and setting up video equipment and lighting Maintaining educational technology labs Supporting classroom and facility technology Assisting in technical setup, support, and trouble-shooting for classes, and educational events Attending to all faculty and student technical needs in the academic facilities Supporting students in their design and operation of events in a professional venue Assisting in the daily oversight and scheduling of student employees Performing frequent Inventory and stocking of supplies throughout academic facilities Maintaining cleanliness of classrooms and other academic spaces Assisting upgrades and installation in academic facilities Creating and maintaining support documentation for academic equipment and spaces Experience and Competencies: Willingness and ability to work both independently and as part of a team A degree in media, recording, or related field or commensurate experience Understanding of DAWs, audio interfaces, audio connectivity, and MIDI Willingness and flexibility to work nights and weekends Great communication skills Attention to detail in all areas of work Critical thinking, Problem-solving, and decision-making skills while using good judgment and maintaining professionalism A learning and growth mindset to advance in competency with experience at Berklee NYC Demonstrated commitment to diversity, fairness, and equal opportunity Culturally sensitive to a wide variety of backgrounds and communication styles Flexibility to adapt to changing surroundings and situations Willingness and ability to navigate within a complex academic setting and build and cultivate relationships Preferred skills: Live performance lighting, video and sound experience are greatly preferred Knowledge of basic video systems, lighting, or live sound is a huge plus Submissions: Electronic applications only. Please submit the following application materials in PDF or Word format. All materials can be uploaded to the Resume/Cover Letter application section. Please send: A letter of application A current resume or CV Three professional references & their contact information. Links to websites or online resources with representative samples of your work You may be asked to submit additional materials after your application has been reviewed by the search committee. Hiring Range: $24.00 - $27.00 per hour; hourly rate dependent on relevant experience and education. Please visit the Total Rewards page to learn more about the benefits of working at Berklee. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375. *Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type: Casual As the premier destination for the study of contemporary music and the performing arts, Berklee stands as the culmination of two pioneering institutions—Boston Conservatory and Berklee College of Music—each recognized for its global reach and cultural impact. Berklee is a place where artists come together to innovate, and where artistic and cultural diversity is embraced and celebrated. We strive to reflect these values in our inclusive hiring practices, creating a welcoming and equitable process that embraces diverse perspectives and fosters equity and opportunity for all. Guided by our fundamental values, our unified mission and vision define Berklee’s core purpose and help us envision the positive influence we can have on each other, our students, our communities, and the broader world. Berklee is proud to offer a comprehensive benefits program to help our employees achieve their personal, professional, and financial goals. Learn more.
This job posting was last updated on 12/4/2025