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Bell Wasik

via Indeed

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GM Dealership Now Hiring: Service Writer / Customer Service Specialist

Caro, MI
Full-time
Posted 11/24/2025
Verified Source
Key Skills:
Customer Service
Communication
Organization
Multitasking
Microsoft Office

Compensation

Salary Range

$35K - 50K a year

Responsibilities

Greet customers, document vehicle concerns, communicate with technicians, provide service updates, and maintain customer relationships.

Requirements

Strong interpersonal skills, ability to multitask and stay organized, willingness to learn automotive knowledge, and provide excellent customer service.

Full Description

Do you speak fluent car and customer? Do you enjoy being the friendly face that keeps a service department running smoother than fresh synthetic oil? If so, we want YOU on our team! About the Role As our Service Writer, you’ll be the go-to person for customers, techs, and anyone who needs help turning automotive chaos into an organized, positive experience. Your mission: translate concerns into work orders, keep the communication flowing, and deliver top-tier customer service with a smile. What You’ll Do • Greet customers like they’re pulling into a VIP pit stop • Listen to vehicle concerns and write clear, accurate repair orders • Communicate with technicians to keep jobs moving efficiently • Provide estimates, updates, and good vibes throughout the service process • Help customers understand recommended services without the jargon • Maintain a tidy, professional workspace • Build relationships that turn first-time visitors into lifelong customers What Makes You Awesome • You’re a people person who actually likes talking to others • You can stay calm under pressure even during the 8 a.m. “everyone showed up at once” rush • You’re detail-oriented and organized (or at least aspire to be) • You can juggle tasks like a pro • Automotive knowledge is a plus, but a willingness to learn is even better What We Offer • Competitive pay • Benefits package • Paid time off • Employee discounts • A fun, supportive team environment where your personality matters just as much as your skills Ready to Join Us? If you’re enthusiastic, customer-focused, and ready to become the MVP of our service lane, click Apply Now! Job Type: Full-time Pay: $35,000.00 - $50,000.00 per year Benefits: • 401(k) • Dental insurance • Employee discount • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance Work Location: In person

This job posting was last updated on 11/26/2025

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