via Workday
$105K - 163K a year
Lead data strategy and analytics initiatives using Six Sigma to improve operational performance and governance across financial centers.
7+ years experience in banking or related fields with strong Six Sigma expertise, advanced analytics skills, data governance knowledge, and project leadership ability.
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing, and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Data & Analytics Manager is responsible for acting as a strategic partner for our Financial Centers Centralized Operations team. This individual will leverage Six Sigma methodologies and advanced analytics to strengthen our ability to transform data into actionable insights. The role will focus on enhancing operational strategy, improving performance communication, demonstrating team value, identifying efficiencies, and reinforcing controls and processes. The position partners with senior executives to convert complex data into actionable insights, ensuring compliance and risk mitigation while fostering operational excellence across multiple lines of business. This position requires a strong analytical mindset, deep expertise in process improvement, and the ability to influence stakeholders across multiple levels of the organization. Responsibilities: Data Strategy & Insights • Translate complex operational and performance data into actionable insights that inform strategic priorities and enterprise-level decisions. • Design predictive and reactive models to anticipate trends and drive improvements. • Develop advanced dashboards and visualizations to simplify complex data for diverse audiences and demonstrate team value. • Identify trends, gaps, and opportunities for efficiency improvements using advanced analytics. Process Improvement & Six Sigma • Apply Six Sigma principles to assess current processes, identify waste, and implement data-driven solutions. • Lead continuous improvement initiatives to streamline workflows and strengthen operational controls. • Establish and monitor key performance indicators (KPIs) aligned with operational excellence goals. Governance & Controls • Ensure adherence to enterprise data management standards and regulatory requirements. • Partner with Compliance, Audit, and Risk teams to maintain robust data governance and control frameworks. • Develop mitigation plans for identified risks and drive closure of control gaps. Collaboration & Leadership • Partner with senior executives to convert data into actionable strategies and compelling narratives. • Drive cross-functional collaboration across multiple lines of business to ensure alignment with enterprise priorities. • Champion technology adoption and innovative approaches to problem-solving. • Serve as a subject matter expert for data management best practices and Six Sigma methodologies. Operational Oversight • Lead national oversight of Financial Center operational health metrics (e.g., Cash Compliance, CTR, MIS, CIP, Deposit Account Holds, Balancing Accuracy, Performance Losses). • Interpret operational reporting trends to identify root causes, mitigate risk, and influence enterprise decisions. • Oversee end-to-end process management and governance of deliverables and data-driven initiatives. Required Qualifications: 7+ years of experience in banking, data reporting, finance or related fields Proven experience in data analytics, data governance, and process improvement Strong knowledge and practical application of Six Sigma methodologies (Green Belt or Black Belt preferred) Ability to translate complex data into clear, actionable recommendations for both technical and non-technical audiences Familiarity with data analysis tools and platforms (e.g., SQL, Oracle, Hadoop/Hive/Impala) Strong project management skills with experience leading large-scale initiatives Excellent written and verbal communication skills, including executive-level storytelling Expertise in advanced analytics, reporting, and operational risk indicators Ability to convert complex data models into strategic insights Proficiency in data visualization tools (Power BI, Tableau, SharePoint) and predictive modeling Proficiency in data management and analytic solutions (MicroStrategy, Alteryx, PowerQuery, MS Power Platform) Deep understanding of compliance requirements (BSA/AML, performance loss prevention) Ability to navigate ambiguity and drive innovation in a matrixed environment Desired Qualifications: Experience in Financial Center or enterprise operations Familiarity with AI/ML concepts and advanced data technologies Bachelor’s Degree in Business, Data Science, or related field Skills: Data Management & Governance Six Sigma Process Improvement Data Modeling & Quality Management Reporting & Visualization Operational Risk & Controls Project Leadership Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY (MD5031), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544), US - WA - Bellevue - 10400 NE 4th St - 400 Lincoln Square (WA3400) Pay and benefits information Pay range $104,800.00 - $163,300.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - https://careers.bankofamerica.com/en-us/pay-transparency Privacy Statement - https://careers.bankofamerica.com/en-us/privacy-notice
This job posting was last updated on 12/2/2025