AWWA

Compensation

Full Description

Looking to contribute to a mission-driven company? At the American Water Works Association, you’ll find purpose, great culture, collaborative colleagues, great benefits, and interesting work. Our mission is providing solutions to effectively manage water, the world’s most vital resource. We are seeking a Business Analyst to join our IT department. Position Objective: Facilitate discussions in providing analysis and assist with management of prioritized assignments. Essential Job Functions: • Develop and maintain standardized procedures for business processes, systems, and workflows, ensuring clarity and compliance. • Lead process improvement and change management initiatives, driving efficiency and supporting smooth adoption across teams. • Create and manage comprehensive documentation for processes, policies, and system usage to enable consistency and transparency. • Deliver training programs that equip stakeholders with knowledge of new procedures, tools, and best practices. • Reinforce adoption of new behaviors and processes through ongoing support, coaching, and performance feedback mechanisms. • Other tasks as assigned