via Oraclecloud
$Not specified
The Welcome Center Specialist II serves as the initial point of contact for customers, verifying personal information and providing documentation to initiate the relocation process. They conduct preliminary real estate needs assessments and manage a dynamic caseload of referrals to ensure customer satisfaction.
A college degree is preferred along with 1-2 years of business experience. Previous sales or real estate experience is considered a plus.
Major Duties and Responsibilities: Welcomes customer serving as their initial point of contact, verifies personal information, and provides introductory documentation to initiate access to the relocation process Conduct preliminary real estate needs assessment Sell Cartus revenue-generating products and services, including departure and destination broker referrals, mortgage, title and insurance services, CartusConnect Obtain consent to refer customer to Anywhere Real Estate affiliated companies Ensure product referral placement is in compliance with client policy Manage a dynamic caseload of placed referrals ensuring customer satisfaction with assigned real estate agent Serve as a resource for the Cartus consultant and customer for agent/brokerage issues Critical Dimensions: Excellent verbal and written communication skills a must Strong computer proficiency a must Ability to navigate multiple systems with ease a must Multi-tasking a must Instant rapport building skills required Interpersonal/influencing skills Ability to overcome objections Ability to prioritize workload Attention to detail Strong data integrity Strong planning and organizing skills Must be internally motivated and a self-starter Teamwork Qualifications/Selection Criteria: College degree preferred 1-2 years of business experience Previous sales or real estate experience a plus
This job posting was last updated on 12/2/2025