Amgen

Compensation

Full Description

Career Category Corporate Services Job Description Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Live What you will do The Patient Access and Reimbursement Vendor Operations Senior Manager (Above Brand) reports directly to the Patient Access and Reimbursement Vendor Director and serves as a critical liaison across Vendor contract teams, internal access operations, and strategic above-brand initiatives. This role is designed to enhance coordination, consistency, and performance across all Field Reimbursement and Access functions — ensuring alignment with enterprise-wide standards, tools, and KPIs. The ideal candidate will possess strong operational leadership, project management expertise, and analytical acumen to drive field excellence, standardization, and cross-team synergy. Align Dashboards, Metrics, KPIs, and MBOs: Establish and refine performance management frameworks (in partnership with data teams) that ensure consistent measurement and accountability across Vendor Field Reimbursement and Access teams. Vendor Coordination and Partnership Management: Lead and manage key vendor-related operational functions, including training programs, Quarterly Business Reviews (QBRs), Statements of Work (SOWs), contract alignment, and continuous improvement of partner collaboration. Cross-Functional Project Leadership: Drive large-scale projects tied to OneCRM, Hub, and Rules of Engagement initiatives — ensuring cohesive design, implementation, and adoption across multiple business units. Operational Standardization & Streamlining: Champion simplification and alignment efforts through internal partnerships to standardize critical processes (payer escalations, communications, field engagement models, templates, etc.), improving efficiency, compliance, and user experience. Data-Driven Decision-Making: Lead the development and interpretation of analytics dashboards that provide insight into access performance and identify opportunities for process optimization. Business Planning & Communication: Support strategic planning and executive communications for field reimbursement initiatives, ensuring alignment across brand and above-brand teams. Governance and Compliance: Collaborate closely with Legal, Compliance, and Commercial Operations to ensure field tools, materials, and processes adhere to Amgen standards and industry regulations. What You Will Accomplish Deliver a unified and scalable operational framework for Vendors and internal field access teams. Improve visibility into performance through standardized KPIs and dashboards. Simplify and streamline cross-functional processes and templates. Drive successful implementation of OneCRM and Rules of Engagement frameworks across access organizations. Strengthen collaboration and communication between Amgen and Vendor leadership teams. Win What we expect of you Basic Qualifications Master’s degree and 5 years of relevant professional experience OR Bachelor’s degree and 8 years of relevant professional experience OR Associate’s degree and 10 years of relevant professional experience Preferred Qualifications Experience in Field Reimbursement Management, Patient Support Operations, or Commercial Access leadership roles Proven ability to develop and manage dashboards, KPIs, and MBO frameworks Demonstrated experience managing vendor/contract teams and driving cross-functional alignment Strong project management skills with the ability to lead large, complex initiatives (OneCRM, Hub integrations, etc.) Excellent communication and relationship management skills, including the ability to partner with internal and external stakeholders Proficiency with Excel, PowerPoint, OneNote, ChatGPT (and other AI tools) and project management tools Strong organizational skills with the ability to handle multiple priorities in a fast-paced, matrixed environment Strategic thinker who can translate ideas into executable plans Self-starter with a proactive, results-driven mindset Thrive What you can expect of us As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being. Vast opportunities to learn and move up and across our global organization Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline: Amgen's application deadline for this position is 1/1/2026; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 167,275.00 USD - 199,262.00 USD Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen