All Around Entertainment LLC

Compensation

Full Description

Job Summary: Are you a skilled communicator with a dynamic personality to engage and interact with people? If so, join our team at All Around Entertainment, a leading full-service event entertainment company. We are seeking a Customer Service Representative to ensure our clients receive industry leading service and support. Responsibilities: § Communicate with leads, clients, vendors, and staff to address inquiries, complaints, and feedback § Work directly with multiple clients on a weekly basis to compile event information. § Work collaboratively with other departments to coordinate event logistics and ensure seamless communication § Demonstrate product knowledge and provide accurate information to clients about services, pricing, and policies § Proactively identify opportunities to enhance customer experience that exceeds their expectations § Achieve the highest level of customer service by practicing All Around Entertainment’s core values, which ensure a great customer experience Requirements: § Excellent communication skills, both verbal and written § Strong problem-solving abilities and conflict resolution skills § Customer-focused mindset with a genuine desire to help others § Organizational skills and attention to detail § Ability to adapt to changing circumstances and work effectively in a fast-paced environment § Team player mentality with a willingness to collaborate with colleagues across departments § Proficiency in Microsoft Word & Excel Experience level: • Preferred experience in customer service or administrative assistant roles • Detail-Oriented: Hands-on approach to gain perspective and insight. • Teamwork: Ability to work with a team to deliver results with a strong sense of urgency. • Initiative: A champion and catalyst for new initiatives, able to work across different groups and bridge functional and divisional silos. • Emotional Intelligence: High EQ, capable of working with diverse personalities and managerial styles. Shift: • 8-hour shift • Day shift Weekly day range: • Monday to Friday Work setting: • In-person • Office Work Location: • In-person We provide competitive pay and have plenty of advancement opportunities. We do require that you have integrity, punctuality, and are serious about your career. Our ideal candidate is a person who is flexible, adaptable, and trainable. • If you are a proactive, customer-oriented individual with a knack for resolving issues and creating positive experiences, we want to hear from you. Join our team at All Around Entertainment and be a key player in ensuring the success of our events and the satisfaction of our clients. Apply now or to learn more about us visit us at our website, www.AllAroundEntertainment.com. Industry • Entertainment Providers Employment Type Full-time