Addison Group

Compensation

Full Description

Job Title: Bilingual Financial Counselor Location: Reading, PA Industry: Healthcare / Hospital Pay: $21 – $25 / Hour Benefits: The position is eligible for medical, dental, vision, and 401(k). About Our Client Our client is a leading healthcare solutions organization that partners with hospitals and care networks to enhance the patient financial experience through innovative technology and compassionate service. Their mission is to simplify access to financial assistance and create a more transparent, supportive billing process for patients. Job Description The Bilingual Financial Counselor will assist patients in navigating available financial assistance programs, including Medicaid and hospital-based charity care. The ideal candidate will combine strong communication skills with a patient-first approach, ensuring each individual receives clear guidance and support throughout the financial counseling process. Key Responsibilities • Support patients with Medicaid, charity care, and ACA Marketplace enrollment • Serve as a Certified Navigator for ACA/Marketplace programs • Set up and manage payment plans with patients • Maintain accurate case documentation within electronic systems (Epic experience a plus) • Manage a monthly caseload of approximately 150 patients Qualifications • 2–4 years of experience in a hospital or FQHC (Federally Qualified Health Center) environment • Proven experience working with Medicaid, ACA, and charity assistance programs • Bilingual (English/Spanish) required • Epic system experience preferred Additional Details • Work Environment: Hybrid – onsite at a hospital location in Reading, PA • Schedule: Tuesday–Saturday availability preferred • Assignment Type: Contract-to-Hire (CTH) Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 004-008