1-800-Flowers Family of Brands

Compensation

Full Description

Do you want to earn some extra money for the Holiday Season? If so join our Team at The Popcorn Factory to make a Fun and Great Tasting Snack! We are currently hiring Full Time, Home Customer Service Phone Agents, Seasonal positions in our Customer Service Dept. • Answer escalated emails • Work queues related to orders not shipping • Some outbound calls to customers may be required • TrustArc Requests • Order Updates • This position will work closely with CS Supervisor and Department Manager to prioritize and complete work daily. We offer competitive wages and a tasty associate discount. Pre-employment background check is required. "We promote a drug free workplace." Benefits offered: • Employer contribution to 401k account • Employee discounts • Requires a high school diploma, GED, peak call center experience or business experience which reflects an intense seasonality, or an equivalent combination of training and experience. • Excellent communication and listening skills and the ability to emphasize with our customers. • Successfully maintaining the energy and initiative required to meet the demands of a very short and intense "season" • Utilizing the telephone in customer contact • Ability to stay positive under sometimes stressful conditions • Must have knowledge of personal computers and basic math and business operations • Seasonal positions start in October- through December with the possibility of overtime • WORKING REMOTE, 8:30 AM - 5 PM, Extended hours and Saturdays may be required The expected salary range for this position is $15.00 hourly. The actual compensation will be determined by experience and other factors permitted by the law.